We have limited service in DAS office
DAS office will only serve the tenants face-to-face in matters related to picking up keys.
Please notice that you have to arrange the visit by email (email@example.com) in advance for picking up the keys.
You can return the keys (in envelope) to DAS office’s mailbox: DAS Kelo, Yliopistonkatu 21.
Other customer service is available via email, phone and FimX (Note of Fault) and DAS tenant’s pages.
Gyms, saunas, clubrooms and study rooms are open
Please do not use the facilities if you feel even remotely sick. Remember to maintain good hand hygiene.
Remember to maintain good hygiene. Washing your hands before and after visiting the laundry facilities is recommended.
The cleaning of these facilities have been enhanced but every tenant must still remember to maintain good tidiness and hand hygiene when using the facilities.
Follow good hand hygiene in all occations and and when moving around in common areas. Tenants also must take into account the instructions given by the authorities, in particular with regarding the safety distance and other actions (e.g. safety masks).
Borrowable items (at DAS office and the boat)
DAS will not borrow any common items at office or the boat to ensure the safety of our tenants and customer service people.
Maintenance work, apartment inspections and home visits related to fault reports
Maintenance related visits and repairs and apartment inspections will go on as normal, but the tenants cannot be present when DAS maintenance is working in the apartment. Our maintenance men will contact the tenants in advance and agree the maintenance visit time.
Related to the corona epidemic, the tenant is recommended to notify if there is a sick, exposed or quarantined person in the apartment to ensure safe working in the apartment.
We are continuously monitoring the situation and will inform tenants if there are changes in the situation!
We wish you a great autumn and success in your studies during these exceptional times!
Domus Arctica –säätiö sr